Sophie Hartley

Sophie Hartley

Sophie Hartley is an editor at GlamLipstick, covering work, careers, money, business, leadership and the economic issues that shape everyday life. Her writing explores how changes in workplaces, households and the wider economy influence decisions, opportunities and long-term financial wellbeing.

Growth Exposes What Systems Hide

Growth Exposes What Systems Hide

There’s a particular moment in a growing business when someone realizes that the way things have always worked won’t work anymore. It’s not usually dramatic. A manager notices invoices aren’t getting paid on time. A team lead sees that three…

Why Managers Struggle to Give Useful Feedback

Why Managers Struggle to Give Useful Feedback

After years of watching managers attempt feedback conversations, I’ve noticed something consistent: the problem rarely stems from malice or indifference. Most managers genuinely want to help their team members improve. Yet the feedback they deliver often lands as vague, untimely,…